Help and FAQs

Here are some frequently asked questions about Silver Garden Designs products. If you can't find your question here, please feel free to email Chris at:

How long will my order take to ship?

All of my products are made to order and are typically shipped within 5-10 days.

How do I order custom jewelry from Silver Garden Designs?

Start a conversation with me. Just drop me an email at:

Do you sell wholesale?

Yes, I always welcome wholesale orders. Please fill in this form and I will get back to you as soon as possible with our linesheet and ordering process.

Do you offer gift wrapping?

Silver Garden Designs packs your jewelry in a beautiful jewelry gift box tied shut with lilac satin ribbon.

What payment methods do you accept?

At Silver Garden Designs, I accept major credit cards like Visa, Mastercard, Discover and American Express, as well as PayPal. I use Square to process your payments.

What are your return/exchange policies?

Please click to view our return and exchange policy.

What are your shipping rates?

To view shipping rates, please go to our shipping page.

How do I track my orders?

Sign in to your registered account and you will see a Order History page. This will show you detailed information about your order.