Sterling Silver Hellebore Pendant

Material:

Metal Type: Sterling Silver (.925)

Includes: Sterling Silver Chain

Silver Jewelry Care and Maintenance

Whether you own a collection of silver jewelry or just a few cherished pieces, it's important to know how to maintain and clean them effectively.

Why Sterling Silver Tarnishes: 

Sterling silver, typically 92.5% pure silver, tarnishes due to a chemical reaction with air. This tarnishing doesn't mean you should discard your jewelry – it's manageable with proper care.

Preventing Tarnish:

• Regular wear helps keep silver shiny.
• Remove jewelry during household chores to avoid exposure to harmful chemicals.
• Avoid direct sunlight.
• Apply cosmetics and perfumes before wearing your jewelry.

Cleaning Sterling Silver:

• Soap and water: Ideal for gentle cleaning.
• Baking soda and water paste: Use instead of toothpaste for a gentle scrub.
• White vinegar and baking soda: Effective for heavy tarnish. Soak for 2-3 hours, then rinse and dry.
• Finish with a polishing cloth specifically for silver.
• Regular cleaning prevents excessive tarnish buildup.

Storing Silver Jewelry:

• Use air-tight containers, like zip-lock bags or specialty jewelry bags.
• Store in cool, dark places.
• Keep pieces separate to avoid scratches or tangling.
• Consider anti-tarnish strips or anti-tarnish bags. Silver Garden Designs provides these bags for necklaces and pendants and some larger earrings.
• Avoid paper, cardboard, or cotton-filled boxes which may speed up tarnishing.

Additional Tarnish Prevention Tips:

• Store with chalk or silica packs to absorb moisture.
• Line your jewelry box with anti-tarnish cloths.

By following these tips, you can ensure your silver jewelry remains beautiful and lustrous for years.

Shipping and Return Guidelines

Shipping Process:

• Our products are made-to-order and typically ship within 10-14 business days after an order is placed.
• Upon dispatch, you'll receive a confirmation email with tracking details.
• If you need your order urgently or by a specific date, please specify this in the checkout instructions.
• Orders are sent via insured USPS mail from Monday to Friday.
• For alternative shipping methods, contact us for pricing and options. Note that you're responsible for any customs and duty fees.
• Orders can't be redirected once shipped. If delivery fails multiple times, we may cancel your order and deduct shipping costs from your refund, but we'll attempt to contact you for a possible reorder.

Customized Items:

• Customized orders cannot be canceled due to their bespoke nature.
• We strive for your satisfaction and will try to accommodate changes before shipping.
• Custom items are crafted and shipped within 15-19 business days.
• For expedited orders, email us at info@silvergardendesigns.com.

Returns Policy:

• We offer a 7-day return policy on all items, hoping they exceed your expectations.
• Returns are only accepted within 7 days post-shipment, and items must be in original, unworn condition and packaging.
• Returns not accepted for damaged items due to customer negligence.
• Non-returnable items include earrings (for hygiene reasons), made-to-order, commissioned, or specifically altered items, custom work, special orders, personalized/engraved items, gift cards, sale items, incorrectly sized rings/bangles/bracelets, and other customized pieces.
• A receipt or proof of purchase is required for all returns, accompanied by a printout of your order confirmation.